Your privacy is of paramount importance to BrowserStack, Inc. BrowserStack, Inc. and its affiliates are referred to collectively in this policy as “BrowserStack”, “we”, “us” or “our.” Our affiliates are:
- BrowserStack Inc. in the United States.
- BrowserStack Limited in Ireland.
- BrowserStack Software Pvt. Ltd. in India.
- Perceptual, Inc. in the United States.
We fully respect your right to privacy in relation to your interactions with the Service and are committed to being transparent in our dealings with you as to what personal information we will collect and how we will use your personal information. Also, we only collect and use personal information that is necessary for providing Service and where we have a lawful basis to do so.
We have operations in India, Ireland, and in the United States. The location of BrowserStack’s main establishment in the European Union is Ireland and therefore we consider our lead supervisory authority, for purposes of “one-stop shop” oversight over our cross-border data processing, to be the Irish Data Protection Commissioner (“DPC”).
8th Floor, Block E, Iveagh Court, Harcourt Road, Dublin 2 Ireland
- “Account-Related Information” means contact information, payment information, and biographical information about our customers’ representatives and contacts used for marketing, opening new user accounts to use BrowserStack’s Services, and to maintain existing accounts.
- We collect various categories of Personal Information by or in connection with the use of our websites described in Section 3 below. Our websites include our main website, our visual testing service page and certain pages hosted by third parties on our behalf, such as pages to apply for jobs at BrowserStack.
- Submitting a web form to communicate with us or apply for a job on website pages we our vendors host on our behalf.
Our website and Services are intended for use by adults. We do not knowingly collect any Personal Information from users under 18 years of age.Right of Access and Data Integrity.
You may ask to see what Personal Information we hold about you and be provided with:
- a summary of such Personal Information and the categories of Personal Information held (see Sections 3 and 5 above);
- details of the purpose for which it is being or is to be processed (see Section 5 above);
- details of the recipients or classes of recipients to whom it is or may be disclosed, including if they are overseas and what protections are used for those oversea transfers (see Section 7 above);
- details of the period for which it is held or the criteria we use to determine how long it is held (see Section 12 below);
- details of your rights, including the rights to rectification, erasure, restriction or objection to the processing (set out in this Section 5);
- any information available about the source of that data (see Section 1 above);
- whether we carry out automated decision-making, or profiling, and where we do, information about the logic involved and the envisaged outcome or consequences of that decision making or profiling, although we do not currently carry out any profiling or use automated decision-making; and
- where your Personal Information are transferred out of the EEA, what safeguards are in place (see Section 7 below).
Requests for your Personal Information must be made to us (see ‘How To Contact Us’ below) specifying what Personal Information you need access to, and a copy of such request may be kept by us for our legitimate purposes in managing the Service. To help us find the information easily, please give us as much information as possible about the type of information you would like to see. If, to comply with your request, we would have to disclose information relating to or identifying another person, we may need to obtain the consent of that person, if possible. If we cannot obtain consent, we may need to withhold that information or edit the data to remove the identity of that person, if possible.
There are certain types of data which we are not obliged to disclose to you, which include Personal Information which records our intentions in relation to any negotiations with you where disclosure would be likely to prejudice those negotiations. We are also entitled to refuse a data access request from you where (i) such request is manifestly unfounded or excessive, in particular because of its repetitive character (in this case, if we decide to provide you with the Personal Information requested, we may charge you a reasonable fee to account for administrative costs of doing so), or (ii) we are entitled to do so pursuant to data protection law.
You can require us to correct any mistakes in your Personal Information which we hold free of charge. If you would like to do this, please:
- email or write to us (see ‘How can you contact us’ below);
- let us have enough information to identify you (e.g., name, registration details); and
- let us know the information that is incorrect and what it should be replaced with.
If we are required to update your Personal Information, we will inform recipients to whom that Personal Information have been disclosed (if any), unless this proves impossible or has a disproportionate effort.It is your responsibility that all of the Personal Information provided to us is accurate and complete. If any information you have given us changes, please let us know as soon as possible (see ‘How To Contact Us’ below).